/* RESET */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
    font-family: Arial, sans-serif;
}

body {
    background: #d7dae0;
}

/* MAIN LAYOUT */
.container {
    display: flex;
    height: 100vh;
}

/* ------------------------------
   SIDEBAR (Customer List)
------------------------------ */
.sidebar {
    width: 25%;
    background: #5b2ff5;
    color: white;
    padding: 20px;
    overflow-y: auto;
    box-shadow: 2px 0 10px rgba(0,0,0,0.2);
}

.sidebar h2 {
    margin-bottom: 15px;
}

.sidebar ul li {
    list-style: none;
    padding: 12px;
    background: white;
    margin-bottom: 10px;
    cursor: pointer;
    border-radius: 6px;
    color: #333;
    transition: 0.2s;
    font-weight: bold;
}

.sidebar ul li:hover {
    background: #dfdfdf;
}

/* ------------------------------
   CHAT SECTION
------------------------------ */
.chat-section {
    flex-grow: 1;
    display: flex;
    flex-direction: column;
    background: #efeae2;
}

.chat-header {
    padding: 15px;
    background: #f0f2f5;
    border-bottom: 1px solid #ccc;
    font-size: 18px;
    font-weight: bold;
}

/* Chat Area */
.chat-box {
    flex-grow: 1;
    padding: 20px;
    overflow-y: auto;

    
    background-size: cover;
    background-repeat: no-repeat;
    background-position: center;
}

/* ------------------------------
   MESSAGE BUBBLES
------------------------------ */
.agent-msg {
    max-width: 55%;
    background: #d9fdd3;
    padding: 10px 14px;
    margin-bottom: 12px;
    border-radius: 10px 10px 0 10px;
    float: right;
    clear: both;
    box-shadow: 0 2px 3px rgba(0,0,0,0.15);
    position: relative;
}

.customer-msg {
    max-width: 55%;
    background: white;
    padding: 10px 14px;
    margin-bottom: 12px;
    border-radius: 10px 10px 10px 0;
    float: left;
    clear: both;
    box-shadow: 0 2px 3px rgba(0,0,0,0.1);
    position: relative;
}

/* Image */
.message-image {
    max-width: 250px;
    border-radius: 6px;
}

/* File link */
.file-link {
    color: #1a73e8;
    font-weight: bold;
}

/* ------------------------------
   VOICE PLAYER
------------------------------ */
audio {
    width: 180px;
    height: 32px;
    margin-top: 6px;
    display: block;
}

/* ------------------------------
   WHATSAPP STYLE META (TIME + TICKS)
------------------------------ */
.msg-meta {
    font-size: 11px;
    color: gray;
    display: flex;
    justify-content: flex-end;
    margin-top: 4px;
    gap: 4px;
}

.meta-ticks {
    font-size: 12px;
    color: #4fc3f7;   /* WhatsApp blue ticks */
}

/* ------------------------------
   CHAT INPUT BAR
------------------------------ */
.chat-input {
    display: flex;
    padding: 15px;
    background: #f0f2f5;
    border-top: 1px solid #ccc;
}

.chat-input input {
    flex-grow: 1;
    padding: 12px;
    border: none;
    border-radius: 30px;
    outline: none;
    background: white;
    padding-left: 15px;
}

.chat-input button {
    margin-left: 10px;
    padding: 12px 18px;
    background: #008069;
    color: white;
    border: none;
    border-radius: 50%;
    cursor: pointer;
    font-size: 16px;
}

.chat-input button:hover {
    background: #006f58;
}